Data you provide us:
- If you contact our customer support function, we will collect your e-mail address, your first name, your game progress and certain data about your device, including your mobile phone network and operator, and generated device identifier information (as well as any other information you include in your correspondence with us), including any updates to any of that information.
Data we collect automatically: - Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address and IMEI)
- Data about your device, such as device name and operating system, browser type and language
- Data we collect with cookies and similar technologies
- Coarse location data (country or city-specific)
- If you participate in any chat activity on our apps, we will collect your handle and any data that you share within your messages posted to that forum;
- Data generated when you play our games, such as the game version you are playing, your high score, game progress, in-apps (and other in-game activities), log-in method and rankings;
Data we collect from our partners: - Data we receive if you link a third-party tool with the Services (such as login using your Facebook or Google account)
- Demographic data (such as to determine the coarse location of your IP address)
- Data to fight fraud (such as refund abuse in games)
- Data from platforms that the games run on (such as to verify payment)
- Data for advertising and analytics purposes, so we can keep improving our games
- If you choose to use the Facebook connection functionality and depending on your Facebook privacy settings, your basic Facebook profile information.
Why we collect your data: To make the Services work (performance of contract)
We process data necessary to:
- Create accounts and allow you to play our games and use our Services
- Operate the Services
- Verify and confirm payments
- Provide and deliver products and services you request
- Send you communication related to the Services
To make the Services more enjoyable for our players (legitimate interests)
We collect and process necessary data to:
- Update and develop player profiles
- Develop and improve the Services and player experience
- Manage our relationship with you
- Provide social features as part of the Services
- Customize your Services experience
- Respond to your comments and questions and provide player support
- Provide you offers in the Services related to other Lucky Punch Studio products and services
- Send you related information, such as updates, security alerts, and support messages
- Enable you to communicate with other players
To show personalized advertisements (legitimate interests or consent depending on applicable jurisdiction)
We collect, process and transfer to our third-party partners personal data to:
- Track the content you access in connection with the Services and your online behavior
- Deliver, target and improve our advertising and the Services
To keep the Services safe and fair
Ensuring a level playing field in the Services is a top priority for us.
In order to keep the Services and their social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to:
- Analyze and monitor use of the Services and its social features
- Moderate chats either automatically or manually
- Take action against fraudulent or misbehaving players
To analyze, profile, and segment
In all of the above cases and purposes, we may analyze, profile and segment all collected data in anonymized form.
With your consent
With your consent, we may process your data for additional purposes, such as using your location based on your IP address to show you local events.
Who can see your data Apart from Lucky Punch Studio, your data can be accessed by others in the following situations:
Other players and users
Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.
Partners working for Lucky Punch Studio
Lucky Punch Studio has partners to perform certain services for us. These partners process your data only at and according to Lucky Punch Studio's instructions in order to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.
Lucky Punch Studio's development, advertising and social media partners
These development partners may process your personal data for the purposes described herein and where applicable, working as joint controllers of the processed data together with Lucky Punch Studio. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices:
Appodeal
https://www.appodeal.com/privacy-policy Apple
https://www.apple.com/legal/privacy/en-ww/ Facebook
https://www.facebook.com/privacy/explanation Other companies and public authorities
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
International data transfers
Our Services are global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Privacy Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.
Your rights and options Opt-out of targeted advertising
You can always opt-out of directed advertising in our games by checking the privacy settings of your device. Please review your device's user manual on how to do so. In addition You can make such a request via the "Privacy Settings" button in the settings menu of our apps.
Access the personal data we hold about you
If you request, we will provide you a copy of your personal data in an electronic format. You can make such a request via the "Privacy Settings" button in the settings menu of our apps.
Your other rights
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. If certain personal data is processed based on consent given by you, such consent can also be withdrawn by you at any time, for example in the applicable game's settings.
We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact your local data protection authority within the European Economic Area for unresolved complaints.
Cookies and similar technologies Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Services, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser or device's settings, but some parts of the Services may then not function properly.
How do we protect your data Security Safeguards
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
Data retention
We retain your data for as long as your account is active or as needed to provide you the Services. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
Age limits We do not knowingly collect or solicit personal data about or direct or target interest-based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.
Changes to our privacy policy We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be made available to you via the privacy policy, accessible in our app. Please check back frequently to see any updates or changes to our privacy policy.
